Privacy Policy

Last updated: 5 July 2026

This Privacy Policy explains how Menudium ("Menudium", "we", "us") collects and uses personal data when you use our service for creating digital restaurant menus, public menu pages and QR codes (the "Service").

1. Who we are

Menudium is operated by Dmitrii Satinaev Preduzetnik Beograd, Serbia (MB: 67243234, PIB: 113993330). Contact: support@menudium.com. For the purposes of Serbia's Law on Personal Data Protection (Zakon o zaštiti podataka o ličnosti), we act as the data controller for account and contact data. For the menu content a restaurant uploads about its business, the restaurant is responsible for that content; Menudium processes it to provide the Service.

2. Who this applies to

Restaurant owners / managers who create accounts, and guests who view public menu pages. Guests can browse a public menu without an account; we do not ask guests to create an account or provide personal details to view a menu.

3. Data we collect

Account data: your name (or contact person name), email address, and a securely hashed password (authentication is handled by our processor Supabase).

Restaurant profile data: restaurant name, description, address, phone number, working hours, and social links.

Menu content: dish names, descriptions, prices, sizes/options, allergen and dietary tags, and images you upload (dish photos, logo, cover photo).

Contact & support data:if you use a contact or "Ask a question" form, your name (optional), email, and message, plus your consent if you opt in to product updates.

Usage & technical data: basic technical logs (e.g. IP address, browser type, timestamps) and anonymous, aggregated analytics such as menu view and QR-scan counts.

Please do not put sensitive personal data into menu or message fields. We do not currently process payments.

4. How we use your data

To create and manage your account; provide the menu builder, public menu page and QR code; respond to your messages; operate the AI features you choose to use (menu import, translation, description drafting); keep the Service secure and prevent abuse; understand aggregate usage to improve the product; and — only if you opt in — send occasional product updates.

5. Legal bases

We rely on performance of a contract (providing the Service), legitimate interests (security, prevention of abuse, aggregate analytics), consent (optional product-update emails, which you can withdraw anytime), and legal obligation where applicable.

6. Who we share it with (processors)

We do not sell your personal data. We share it only with service providers who help us run Menudium, under appropriate terms:

Supabase — database, authentication and file storage. Vercel — application and website hosting, plus privacy-friendly Vercel Web Analytics and Speed Insights. Anthropic (Claude API) — powers the optional AI features; text you choose to run through them is sent to Anthropic to generate the result. Resend — sending transactional and administrative emails.

7. International transfers

Some processors may be located outside Serbia/the EEA. Where that happens, we rely on appropriate safeguards (such as Standard Contractual Clauses) to protect your data.

8. How long we keep it

We keep account, profile and menu data for as long as your account is active. If you ask us to delete your account or content, we remove or archive it as described below. Contact-form messages are kept only as long as needed to handle your request and for a reasonable period after. Aggregate analytics that no longer identify you may be kept longer.

9. Your rights

Subject to Serbian data-protection law, you may request access to, correction of, or deletion of your personal data; restrict or object to certain processing; request portability; and withdraw consent for product-update emails at any time. To exercise these, email support@menudium.com. You may also lodge a complaint with the Serbian Commissioner for Information of Public Importance and Personal Data Protection (Poverenik).

10. Deleting or correcting your data

You can ask us to correct or delete your account, menu content, or images at any time by emailing support@menudium.com. We will confirm your request by email, remove your public page and content, delete or archive the associated internal data, and confirm to you when it's done.

11. Cookies

Menudium uses only essential cookies needed to run the Service, plus privacy-friendly aggregate analytics. We do not use advertising or cross-site tracking cookies. See our Cookie Notice for details.

12. Children

Menudium is a business tool intended for restaurant owners and operators. It is not directed at children.

13. Changes

We may update this policy as the product evolves. We will post the new version here and update the "Last updated" date; for significant changes we will give reasonable notice.

14. Contact

Questions or requests: support@menudium.com. Operated by Dmitrii Satinaev Preduzetnik Beograd, Serbia · MB 67243234 · PIB 113993330.

See also our Early Access Terms and Cookie Notice.